Esoteric, EMM Labs, McIntosh
Warranty

The Upgrade Company Warranty

The Upgrade Company warrantees the "Signature Edition" upgrade parts and labor for a total of (5) years from the date of sale.  

The Upgrade Company warranty is fully- transferable to subsequent owners provided the original Signature Edition certificate that was issued at the time of the sale is still accompanied with the unit and the unit has been "re-certified" directly by The Upgrade Company.

If an Upgrade Company upgraded product is sold it should be returned to The Upgrade Company to become "re-certified" and the new owner registered.  Re-certification for a remaining warranty term requires the consumer to pay freight to and from The Upgrade Company and a $120 non-refundable re-certification fee.

For all brand new products delivered by The Upgrade Company, the warranty period is the same as the original manufacturer's warranty period and applies to the original purchasor only unless the unit has been re-certified directly by The Upgrade Company. 

The Upgrade Company Warranty  =  The Manufacturers Warranty

**It is mandatory to call or email to schedule and obtain a Return Materials Authorization number (RMA#) or Service Return Authorization (SRA#) number before sending a unit to us.**

  In many cases we can schedule & arrange for your nearest factory authorized manufacturer service center to handle service issues for the parts and labor.  You must contact us first to find out and to schedule before taking the unit into any service center.

High Performance

Need the ultimate in High Performance? Upgrade to state of the art! Stock high-end audio gear leaves a lot to be desired and ultra high end models fail to come close sonically to the same model which has been upgraded.

Why Upgrade?
Upgrade Company 14 Day Satisfaction Guarantee

Payments & Shipping

The Upgrade Company Accepts Visa, MasterCard, Discover, American Express, PayPal, Check, Money Order

International Shipping

blue-seal-200-42-theupgradecompanyllc-38125293

The Upgrade Company - Esoteric
The Upgrade Company - Denon Components

The Upgrade Company - EMM Labs

The Upgrade Company - McIntosh Labs

The Upgrade Company - Krell

The Upgrade Company - NuForce

The Upgrade Company - Marantz Electronics

Black Gate Capacitors

Upgrade Company Black Gate Capacitors

The Upgrade Company has thousands of brand new rare and patented Rubycon "Black Gate" capacitors in stock. Black Gate capacitors are considered "State of the Art" & "The World's Best" electrolytic capacitors, but too expensive for manufacturers to use.

Contact Info

The Upgrade Company
1222 Walkabout Lane
Harbor Springs, MI 49740
1+231.242.0946
Sales@upgradecompany.com

Our Customers Say...

February 2012

OPPO - Onkyo - TimePortal


January 2012

Oppo 93 SE
Brent


December 2011 

Marantz
Francisco Duran, Positive Feedback

EMM Lab XDS-1 CD/SACD Player
Steve Lem

OPPO-95 Signature Edition
B. Rud, Norway

Marantz SA11S2
Paul Stevens

OPPO
Tamás S.,  Hungarian Philharmonic Orchestra



November 2011
Linn, NuForce & OPPO
Oneil B., Chicago, IL


October 2011
TimePortal RCA & Powercord
Martin I., Denmark

 

Marantz AV-7005 Upgrade
Klaus H., California

 


September 2011
McIntosh MC-402 Power Amplifier "Signature Edition" upgrade
Warren Hingst, NE
U.S. Air Force Officer

 

Brand new NuForce Edition Oppo 93 Signature Edition upgraded player
Heidar Gislason


August 2011
Oppo 95 and Marantz SR-7005 Signature Edition upgrades
Henry Chin

Onkyo TX-NR5008 A/V receiver "Signature Edition" upgrade
Michael Mahan

Review: Onkyo Pro 5508 processor & Pioneer Bluray player upgrade
David Prazak


July 2011
Review: Onkyo Pro 5508
Jeff Ronan, OR

Review: Onkyo Pro Prepro Upgrade Comparisons
Ron Underwood, CA

Review: TimePortal Reference power cord and analog RCA interconnect testimonial from
Nick Peacock, UK


June 2011
Review: TimePortal Shielded Power Cord
Paul Reale


Review: Classe CA-5200 5ch Power Amplifier
Raymond Sarno, NY


May 2011
Review: Logitech Transporter
Wahhab Baldwin, WA


 Review: EAR P 834P Phono Preamp Upgrade
Bret L. Miller, Springfield, IL


April 2011
Review: Linn GENKI with Signature Edition Upgrade
Kevin Bell, Georgia


Review: Esoteric D70 DAC with Signature Edition Upgrade
Steve Kuh, Chicago, IL


March 2011
Review: McIntosh MC-402, C-220, MVP-871 Signature Edition upgrades
Emailed by client Jonathan Cheek in USA


February 2011
Review: Bel Canto PRE-2 Mutli-channel Preamplifier
UCLA Professor of Music & Composer, Prof. Paul Reale


Review: Marantz PM15S1 Integrated Amplifier and SA15S2 SACD
by Positive Feedback Reviewer, Francisco Duran


 Review: Esoteric DV-50S Modded
by Benedict Simpson


January 2011
Review: JM Labs & McIntosh
by John Porter